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Video: Maximizing Ability to Get & Keep Customers.
Time: 2:21
FAQs Q: Who are the audiences most suited for Hank Brigman's programs?

Q: Who are the audiences most suited for Hank Brigman's programs?

A: Every organization, for profit or not-for-profit, has Touchpoints.  The performance of its Touchpoints impact key financial metrics. Improving customer/client/patient/donor experiences touches employees throughout the organization.

Brigman's programs resonate with audiences made up of any or each of these departments.

• Executives

• Marketing

• Sales

• Customer Service

• Accounting

• Research

• HR

 

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Named Expert to Track
Hank Brigman has been named by Cindy Wexter as one of 25 customer service experts and influencers to track. Track Hank on

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Success with Fortune 50 companies

Hank Brigman has now helped five companies in the Fortune 100 get & keep more customers. BTW, he also helps small companies and practices.


Now Available-

TOUCHPOiNT POWER! How to Get and Keep More Customers,an Amazon international top 10 customer service best-seller. For information and to order, visit TouchpointPower.com or view the TOUCHPOiNT POWER! listing on Amazon.

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Definitions

Touchpoint

Each physical, communication, human and sensory interaction with, and within, your organization.

Touchpoint Principle

The ability to get and keep desired customers and employees is enhanced by consistently delivering Valued Touchpoints™.

Valued Touchpoint™

Standardized interaction that is customer-centric while advancing the organization’s values, identity and strategy, and the touchpoint’s goal(s)

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Contact

I want to hear from you, contact me today.
Direct: 904.466.1805
Email: Hank@TouchpointGuru.com

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